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Q

New Member

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1 Message

Thursday, September 3rd, 2020 11:59 AM

Got charged twice for the 200 message add-on for my prepaid plan

I purchased the add-on on the 2nd and was charged $4.99. The same day my phone battery died and I had to switch to an old phone. I was then charged $4.99 again for the same add-on on the 3rd, which means I paid a total of $9.98 for one add-on, which is ridiculous in my opinion. Please help.

ACE - Expert

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64.7K Messages

4 years ago

This forum is not customer support. No one here has access to your account. You must call for prepaid support.

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