esim for prepaid
Just spent 30 minutes on AT&T prepaid support. I have a prepaid account but I need an esim for my iphone SE to use the dual sim chip capabilities. The instructions posted on this forum leads you to a link in which it says
"Activate an eSIM if you have a dual-SIM device
Heads up: If you’re bringing a dual-SIM device to AT&T, an eSIM won’t transfer.
Have an AT&T PREPAID plan? Contact us to activate your eSIM."
when I contact them they said that we have to go to the store because this department does not have any information on esim.
We live in a small town - closest AT&T store is 1.5 hrs away. Drove to the store and the store does not deal with prepaid plan and told me I have to call. This is crazy!