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1 Message

Friday, December 4th, 2020 4:14 AM

ESIM for existing prepaid

I use prepaid plan and regular SIM card. How can I apply for ESIM? I was told in AT&T store that it can be done via "att.com" web site, but I haven't found any related information. Please suggest

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Official Solution

ACE - Sage

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116.6K Messages

3 years ago

Esim cards are only available in stores. 

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Community Support

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230.7K Messages

3 years ago

That's a great question, @fibon

@lizdance40 is correct. You can pick up a prepaid eSIM card in store.

Please check out AT&T Store for the closest and let us know when you've placed your order. Thank you! 

Keny, AT&T Community Specialist 

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