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Tue, Feb 23, 2021 3:55 AM

Error message PPS6180

My husbands phone is still not getting calls and his plan renewed yesterday, it says his account is active and everything else looks good.  Please helppppp!!!!


Community Support


180.7K Messages

1 y ago

Hello @MrsAKukuk,


We'd like to look into why your husband is unable to receive calls.


If you haven't tried Troubleshooting your device for possible resolutions please do and let us know if this helps.


Jonye, AT&T Community Specialist 

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