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Contributor
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1 Message
Sun, Dec 8, 2019 12:36 PM
Does my PREPAID sim card expire?
So I purchased a sim card from an AT&T shop in New York during my travels and used autopay for a few months till I returned and turned off my autopay. It is now 8 months later and I am struggling to log into my account to pay for another month while ill be travelling over there again... I have forgotten my phone number, although I have the original sim card and sim card holder which I think has the phone number on it? Has my account automatically expired? Will I need to buy a new sim card or should I be able to log into my pre-existing account and top up the sim card I already have?
I was paying $40/m for Autopay prepaid
Questions
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Updated
3 months ago
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Accepted Solution
Official Solution
sandblaster
ACE - Expert
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46K Messages
a year ago
Yes, your account has expired. A prepaid account is automatically closed if the account balance is $0 for more than 60 days. Once your account is closed, the SIM card is deactivated. As noted above, you need to open a new account with a new SIM card and new number.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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billsite34
Guru
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321 Messages
a year ago
They automatically expire after you quit paying for them. You will have to get a new sim card and number.
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Semo2300
New Member
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4 Messages
3 months ago
I have a $13.84 balance; no need for this card, can I donate to armed forces?
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Semo2300
New Member
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4 Messages
3 months ago
I being ignored
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Semo2300
New Member
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4 Messages
3 months ago
I have had this card for nearly 18 yrs. I have different phone # and diff address & want to donate the bl of $13.84 to
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Semo2300
New Member
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4 Messages
3 months ago
To the Armed Forces please call me this is a useless card to me but has a balance of $13.84 which I want to donate to the Armed Forces. Please call me (Edited as per community guidelines) I cannot seem to get to talk to a human being
(edited)
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