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Contributor

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1 Message

Sun, Dec 8, 2019 12:36 PM

Does my PREPAID sim card expire?

So I purchased a sim card from an AT&T shop in New York during my travels and used autopay for a few months till I returned and turned off my autopay. It is now 8 months later and I am struggling to log into my account to pay for another month while ill be travelling over there again... I have forgotten my phone number, although I have the original sim card and sim card holder which I think has the phone number on it? Has my account automatically expired? Will I need to buy a new sim card or should I be able to log into my pre-existing account and top up the sim card I already have?

I was paying $40/m for Autopay prepaid

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sandblaster

ACE - Expert

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46K Messages

a year ago

Yes, your account has expired. A prepaid account is automatically closed if the account balance is $0 for more than 60 days. Once your account is closed, the SIM card is deactivated. As noted above, you need to open a new account with a new SIM card and new number.

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billsite34

Guru

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321 Messages

a year ago

They automatically expire after you quit paying for them. You will have to get a new sim card and number.

New Member

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4 Messages

3 months ago

I have a $13.84 balance; no need for this card, can I donate  to armed forces?

New Member

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4 Messages

3 months ago

I  being ignored

New Member

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4 Messages

3 months ago

I have had this card for nearly 18 yrs. I have different phone # and diff address & want to donate the bl of $13.84 to 

New Member

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4 Messages

3 months ago

To the Armed Forces please call me this is a useless card to me but has a balance of $13.84 which I want to donate to the Armed Forces. Please call me (Edited as per community guidelines) I cannot seem to get to talk to a human being

(edited)

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