Chose wrong plan by mistake, agent says it can't be changed. Is this correct?
Earlier today, I changed my plan (for two pay as you go lines) from the $2 daily to $65 monthly plan. I realised almost immediately that this was a mistake and that I should have chosen the $85 plan. I phoned and got an agent who told me that even though I phoned within an hour of the change there was nothing to do short of losing the $65 by paying an additional $85. Can this be correct? Even within such a short time?