Get our NEW Unlimited MAX plan with 25GB hotspot data, 5G access, 100GB cloud storage, and more for $55/mo.!
L

New Member

 • 

3 Messages

Monday, May 4th, 2020 5:10 PM

Changing plan after payment

Hi!

I am currently on the $65 unlimited monthly plan. My plan renews at the end of the day today. Money has already been deducted from my card today. I was wondering if I can change to the $35/month plan instead. Is it possible to make that change and use the remaining balance for today's payment the next month?

Thanking you,

Liana

Accepted Solution

Official Solution

ACE - Sage

 • 

118.2K Messages

4 years ago

Yes, but do it before your plan renews!
If you wait until your plan renews it will take the full $65 and then will expect an additional 35 to pay for the new plan you selected

(edited)

New Member

 • 

3 Messages

Thanks a lot, @lizdance40, I changed the plan. Take care!

ACE - Sage

 • 

118.2K Messages

Your welcome. Stay healthy has new meaning, not just a platitude. 😉

🐾 I don’t work for AT&T or any carrier. Former AT&T,  Current Verizon customer.  My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove. 

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

 • 

3 Messages

Ah it was always more than a platitude in my book. But it does have new meaning in the world.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.