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Mon, Oct 26, 2020 2:39 PM

Can't change back to $30 monthly plan

Hello, last month I had changed one of the plans on my multi-line account from $30 a month (just talk and text) to $35 a month (talk, text, and data).

I would now like to change it back to the $30 a month plan because I don't need data on that line anymore.

However, when I go to change it back, there are no options for the $30 plan, just the $35, $50, $65, and $75 plans.

Is there a way to change it back or am I stuck paying $5 extra for data that I don't need?





15.9K Messages

a month ago

While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

ACE - Expert


44.3K Messages

a month ago

The $30 plan has been discontinued. Once you give it up, you can’t get it back.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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