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Fri, May 31, 2019 5:24 PM

Cancel Prepaid Plan outside US

Team,

For working reasons, I have been using a SIM card AT&T prepaid plan in Alabama, USA.

Now, I am outside the USA. That means I want to cancel this prepaid plan which was selected as Autopay from my Debit Card. 

I totally agree about paying the month I have used the plan ( in reality I used the SIM card number for 5 days) But I do not want to pay for any longer than that.

By choosing Cancel Autopay, Do you guarantee that I will pay just for the first month I used the prepaid plan? I do not want to be charged for additional months.

Many thanks for the feedback,

 

Thales Camargo

 

 

 

 

 

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Brand User
ATTHelp

Community Support

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123.9K Messages

a year ago

Greetings @THALES!

 

We can help with that. Follow these instructions to cancel manage AT&T PREPAID AutoPay.

 

We hope this info helps.

 

Lar, AT&T Community Specialist

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