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SinisaCikic's profile

New Member

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2 Messages

Friday, April 28th, 2023 11:01 PM

Cancel prepaid, moved abroad

Hello, 

I need to cancel my number and turn off auto topup, i have moved abroad and no longer have access to the number.

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

10 months ago

To cancel prepaid, just stop paying. If you can’t access your account to turn autopay off, your options are to call the prepaid international support number or cancel the card used for autopay.

New Member

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2 Messages

10 months ago

Thank you very much for sharing this info!

Do you know maybe the international support number?

Community Support

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229.9K Messages

10 months ago

We're here to point you in the right direction for assistance @SinisaCikic.

 

To best serve you while your abroad we recommend you reaching out to our international support team. The information is below:

  • Call 1.314.925.6925 for a free call from their wireless device while overseas.
  • Live Chat is available 24 hours a day, 7 days at week at att.com/international.
  • Customers use 800.335.4685 to call in the U.S.

Thank you for reaching out to AT&T Community Forums.

 

Marilyn, AT&T Community Specialist

ACE - Expert

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64.7K Messages

10 months ago

The prepaid international support number is below though the number provided by ATTHelp should also be able to help.

  • PREPAID - +1.408.962.1025
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