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New Member

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1 Message

Wednesday, June 16th, 2021 12:39 AM

Can I freeze my number for a month?

Hi! I am not going to be on my phone for around a month and I was wondering if I could freeze my account. I don't want to pay for the month that I am not going to be using my phone. Is there anything else I can do if this isn't possible?

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

3 years ago

You can’t freeze your account but you can simply not pay for your plan for a month. When your plan expires, you have 60 days to renew before your account is closed. 

Former Employee

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32.9K Messages

3 years ago

No

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