AT&T Stole half my data!

Sort of. And to all of you AT&T employees and apologists on here...here's what happened: I filed a BBB and FCC complaint. I was contacted by someone from "The President's Office" who told me she had investigated the matter and what happened is when I got the error and called in (THE CORRECT THING TO DO) the poorly trained/managed employees at the call center screwed up and opened a new account for me instead of modifying the account already opened for me when I signed up online. That's why I only have/had 8gb. This was 100% the fault of AT&T and acknowledged as such. They are still "working to make it right" and have promised to do so. Let's see. AT&T should be embarrassed that it takes FCC complaints to resolve issues like this. I spoke to many reps and one "senior" manager before resorting to the FCC/BBB complaint - you'd think a manager could figure this out. Guess not.