AT&T DataConnect Data Removed but billed me for the month
I received a confirmation that I was billed 34.99 last 8/9/2022. But I wasn’t been able to access the internet. I thought it was just down. But after 4 days I checked my account. It says I was billed but my status was “pending”. I called the AT&T customer service number.. after and hour and half of being passed around. I was finally told that they don’t have a way to access DataConnect Pass Plans. So I thought maybe just add the service back…. So they billed me 34.99 again and again they accepted payment but again in “pending” status. Mind that I have been using the service and had not problem since 10/8/2020. So I’m hoping someone has a number to call AT&T and fix this.
I have been give the numbers, (866) 975-0050, (800) 801-1101, (800) 288-2020, (800) 331-0500 and finally pre-paid (800) 901-9878 who said no one will be able to help me and just cancel my subscription and sign up with prepaid. Which of course doesn’t have unlimited LTE and is more expensive.