Get Unlimited Talk, Text, & Data for $40/mo. when you sign up for AutoPay. Plus, Mexico & Canada included!
SDWriter26's profile



1 Message

Saturday, June 8th, 2019 2:15 PM

AT&T are thieves!

I canceled my Go Phone service but AT&T stole my money. Flat out.

I have changed providers and bought a new phone. AT&T has been a terrible provider and I despised their service the entire time. Terrible service.

I canceled my AT&T prepaid Go Phone plan on Saturday, June 8. I also shut off auto payment. My account was not to be renewed until the end of the day Sunday, June 9.

But guess what? The AT&T thieves took my money anyway. They took it a day early.

And they won’t give it back — “We have a policy,” I was told by three thieves.

Imagine my response. I am furious.

My bank will contest this. I spoke with a banker moments ago. I will contact the police. This is theft.

Shame on AT&T. ***** thieves!


[word filter avoidance]

ACE - Expert


64.7K Messages

5 years ago

If your plan expires on the 9th, autopay refilling on the 8th is normal. Go back and look at your autopay history, I’ll bet it’s always been a day early. You simply waited too long to disable autopay.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.