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Contributor

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1 Message

Thu, Apr 4, 2019 12:31 PM

Are AT&T Prepaid Plan eligible with eSIM (iPhone XS)

Hi,

I'll come to visit Florida and i'd like to know if i can buy an AT&T prepaid plan using the eSim in my iPhone XS (unlocked) ?

(I'd like to keep my french physical sim inside the phone)

Thanks

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ATTHelp

Community Support

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137.3K Messages

2 years ago

Hi @JulienB33

 
Thank you for reaching out to us today. This won't be a problem at all; you can set up a prepaid plan with an eSIM, but only in store.
 
Thank you for considering our services and we hope you enjoy your stay in the US!
 
Darais, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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1 Message

a year ago

Is there anyway we could confirm this? Every time I ask att they say no. 

Contributor

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1 Message

a year ago

Hello,

 

we will come in the summer holidays to the US. We are from Germany and we are interestet in a prepaid plan with an esim.

So i have an Iphone XR.

We will located in Palm Coast, Florida ZIP 32137. Is it possible to go to the att-store to get an esim activation by att?

Tutor

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9 Messages

a year ago

Well, someone is not telling the truth and it is AT&T. I did go into the store and get a esim and it blew up so bad my service went out. I then canceled service as AT&T still tells me it cant be done but yet there web site says it can. If AT&T wants to dispute me on this then by all means let me know. I've got news for you. All lies here.

New Member

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1 Message

7 months ago

I lost my phone and I have to purches a new phone since i was using ESIM on my device I dont know how to add my line into my new phone. have my esim line. I currently working outside of the country and I need the phone. What i have to do to get the line.

New Member

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1 Message

3 months ago

Hello, 

I have been trying to apply for an e-sim on my AT&T prepaid account and I called the store but the representative that I talked to said that an e-sim is only possible on a postpaid account. Could you please let me know if I could get an e-sim on the prepaid card? 

Thank you! 

New Member

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4 Messages

3 months ago

Hello,

 

we will come in the summer holidays to the US. We are from Germany and we are interestet in a prepaid plan with an esim.

So i have an Iphone XR.

We will located in Palm Coast, Florida ZIP 32137. Is it possible to go to the att-store to get an esim activation by att?

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New Member

 • 

2 Messages

3 months ago

Hello, 

I have been trying to apply for an e-sim on my AT&T prepaid account and I called the store but the representative that I talked to said that an e-sim is only possible on a postpaid account. Could you please let me know if I could get an e-sim on the prepaid card? 

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New Member

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1 Message

a month ago

Hi,
I have been trying to apply for an e-sim on my AT&T prepaid account and I called the store but the representative that I talked to said that an e-sim is only possible on a postpaid account...

New Member

 • 

1 Message

a month ago

We will located in Palm Coast, Florida ZIP 32137. Is it possible to go to the att-store to get an esim activation by att?

 

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