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New Member


1 Message

Monday, March 16th, 2020 4:54 PM

Access to Prepaid Account Online

Have a prepaid phone currently outside the USA however need to cancel the autopay on the account . Unable to get the PIN as the phone currently doesn't work in the currently location.

What can be done to cancel this auto pay?

Thanks in advance,

Former Employee


32.9K Messages

4 years ago

you have to cancel the card associated with the autopay you cant access your account from outside the united states

ACE - Expert


64.7K Messages

Or call. If you call, call the international support number.

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