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New Member

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1 Message

Monday, March 16th, 2020 4:54 PM

Access to Prepaid Account Online

Have a prepaid phone currently outside the USA however need to cancel the autopay on the account . Unable to get the PIN as the phone currently doesn't work in the currently location.

What can be done to cancel this auto pay?

Thanks in advance,

Former Employee

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32.9K Messages

4 years ago

you have to cancel the card associated with the autopay you cant access your account from outside the united states

ACE - Expert

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64.7K Messages

Or call. If you call, call the international support number.

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