Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Enjoy 16GB of high-speed data for $25/mo.
jstroebel96's profile



1 Message

Thu, Feb 28, 2019 11:16 PM

$75 Walmart Gift Card Offer NOT Received after 4 Months

I have had my AT&T PREPAID service activated with the $65 plan w/ AutoPay since November 17th, 2018 when I purchased a AT&T PREPAID phone from Walmart with the stipulation that a $75 Walmart gift card code would be texted to me after 3 months of payments. I have never received notification of this code and when I try to call AT&T about it I get bounced around to four different departments and none of them can either find my account number or the department says I must call a different number or they transfer me. I have never missed a bill (due to AutoPay) and have made no disqualifying changes to my plan which would prevent me from receiving this promotion. Where can I get my $75 gift card promotion code and why can nobody give it to me?


Community Support


200.1K Messages

4 y مضت

Hello @jstroebel96,


We'd be more than happy to take a closer look into why you haven't received your $75 Walmart gift card. We'll be sending you a private message to request account information shortly.


Sean, AT&T Community Specialist

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.