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1 Message

Fri, Apr 26, 2019 10:47 AM

$50 rewards card

I got a alert on my prepaid account for me saying in 6-8 days i would receive a text with my promo code for my rewards card, it’s been a month...what happened? should i stop looking forward to it because a lot of people are having the same issue..kinda wanna switch service providers atm


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Community Support


137.2K Messages

2 years ago

Hello there @moana011,

We want to point you in the right direction regarding the rewards you are looking for. For appropriate assistance in this matter, we recommend you contact the AT&T Reward Center for additional support.


If you have any other questions related to your AT&T services, we'll be more than happy to assist you!


Alexander, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.



5 Messages

a year ago

same thing with me! Received alert on site saying I've completed the 3 on time payment months and ill be getting a code with in 6-8 days to apply for visa card I called in and no one could find anything about this including the rewards center!!! This was 3 weeks ago and STILL NOTHING! Super DISAPPOINTED AT&T!!!!

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