Announcements

For the latest on our response to Coronavirus (COVID-19), click here.

New Member

 • 

2 Messages

Fri, Feb 21, 2020 11:00 PM

12 Month Prepaid Plan Questions

I currently have a multi-line plan with two lines, paying $50/month total for two lines (including multi-line discount and auto-pay discount). I was looking over the website and see there is now a 12 month prepaid plan for $25/month when paying for 12 months in advance. I have 2 questions:

  1. Can this 12 month plan be part of a multi-line plan in order to manage both from one account?

  2. If so, is there still a multi-line discount added to the 12 month price?

Thanks.

Responses

sandblaster

ACE - Expert

 • 

36.1K Messages

2 months ago

Yes, the 12 month prepaid plan is eligible for multiline but the 12 month prepaid plan is only for new lines. You can not switch an existing line to that plan. If you do start a new line with that plan and add it to a multiline plan, I do not believe it will get any additional multiline discount until the 12 months is completed.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

 • 

72.4K Messages

The $300 one year plan is not eligible for multi-line.

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

 • 

72.4K Messages

2 months ago

Can this 12 month plan be part of a multi-line plan in order to manage both from one account?
NO.

If so, is there still a multi-line discount added to the 12 month price?
NO

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

 • 

2 Messages

2 months ago

So far I've gotten two replies, one "yes", one "no" (the "no" given twice by the same person). Which one is correct? And, how does one come to know the correct answer?

sandblaster

ACE - Expert

 • 

36.1K Messages

I may be wrong but I thought I saw that the 12 month plan was multiline eligible when it was first introduced but I can’t find it. I know for sure it is multiline eligible after the 12 months is completed because it’s just the normal 8 GB plan that is prepaid for 12 months. Even if you could, there is no reason to add it to a multiline plan during those first 12 months because there is nothing for the multiline account to manage.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

 • 

72.4K Messages

Exactly. No auto-pay discount no multi-line discount. After the one year is up, the option to create a multi-line and get the discount is of course available

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

 • 

72.4K Messages

@RobG

The $300 one year plan requires that you add the plan online either with a brand new number or switch from another carrier. You pay all at once for the plan plus any taxes. There is no opportunity to create a multi line, it’s a singular plan, already discounted, already paid for.

This is the process for creating a multi line plan - steps 2,3,4 and 5 cannot be participated in:

New Customers

Step 1

Purchase new lines individually

Step 2

Chosen account owner signs into myAT&T

Step 3

Select Multi-Line Discount within myAT&T

Step 4

Follow the prompts to invite member lines

Step 5

Enroll in AutoPay and pay for all lines

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
AT&T TV – All Your Entertainment In One Spot.  Learn more…