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Wed, Oct 28, 2020 1:56 AM


I cannot figure out how to setup my voicemail even after pressing and holding the 1 button on my keypad. I do not get a menu walking me through my voicemail setup. 

Please help!


Brand User

Community Support


140.3K Messages

a month ago

Hi @MwangiNyagah,


Thank you for reaching out. We want to take a closer look into this for you.


To better assist, we want to know:

  • how long ago did you activate your account
  • what type of service do you have with AT&T
  • what type of device are you using

If you have access to myAT&T, please sign in and troubleshoot your voicemail.


Let us know if this helps.


Doyin, AT&T Community Specialist.

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