Skip to main content
AT&T Community Forums
Announcements
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.

Contributor

 • 

3 Messages

Sun, Aug 4, 2019 1:10 PM

Voice messages not showing up for days sometimes weeks

My voice messages sometimes don't show up for days and sometimes weeks ,why is that? I have iPhone 7

Thanks for any help you can give me.

 

Responses

Brand User
ATTHelp

Community Support

 • 

127.6K Messages

a year ago

Hi, @Maria88,

 

We'd love to help with your voicemail. Let's reset your network settings. Go into Settings>General>Reset. You maybe prompted to enter a passcode, PIN, or pattern, depending on your security settings, to complete the process.

 

If that doesn't help, let us know if the messages are delayed on Visual Voicemail or when you dial in direct to check voicemail or both.

 

Have a great week!

 

James, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

3 Messages

a year ago

When I reset will this erase anything on my phone?

Thanks Maria88
Brand User
ATTHelp

Community Support

 • 

127.6K Messages

a year ago

Hello @Maria88,

 

Thank you for reaching back out to us. Let us help get you the right answer. The network reset doesn't erase anything on your phone, that would be ''factory reset''. You will most likely have to reenter your password.

Let us know if this was helpful and if you're in need of additional assistance with your voice messages.

 

Jacob, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

3 Messages

a year ago

I did a reset network and I still can't get voice messages. What do I need to do now?

 

Get started...

Ask a new question