Voyager
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7 Messages
Unlocking prepaid iPhone
I have had my prepaid plan close to a year. I am on the auto pay. I submitted a request to unlock my iPhone 7 Plus but was denied. They said I had a balance due. Don’t know how that could be as I am on the auto pay. Please advise me on what should I do to get my phone unlocked. Thank you
sandblaster
ACE - Expert
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64.7K Messages
4 years ago
Where did you buy the phone? Was it second hand? It sounds like the phone hasn’t been paid off by the original owner.
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