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New Member

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2 Messages

Sat, Jun 6, 2020 3:30 AM

Unlock my att prepaid phone

Due to covid19 I lost my job and can no longer keep service. I currently have ported my phone number to Q link wireless unaware that I could not unlock the phone for 6 months. I need help now on how you guys can make an exception on unlocking my phone

Accepted Solution

Official Solution

Constructive

Employee

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28.6K Messages

2年前

there are no exceptions it needs to have prepaid service for 6 months straight before eligible to unlock. They don’t make exceptions

New Member

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2 Messages

well honestly that needs to change because there are certain situations that att should think of the customer first. Just saying. This is very disappointing to say the least

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