Skip to main content
AT&T Community Forums

New Member


1 Message

Wed, Sep 16, 2020 2:09 PM

Trying to activate keep getting GA309 error

Tried about 4 or 5 times now, wont let me activate my new phone. Transferred my number from my old provider as well.


Brand User

Community Support


136.4K Messages

a month ago

Hello @Bellaboo88,


Thank you for reaching out to us. To ensure you get the assistance that you need as quickly as possible, we encourage you to contact our AT&T PREPAID support team at 800-901-9878. Hope this helps!


Sean, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question