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Sun, Oct 25, 2020 12:13 AM


I want to receive SMS from Japanese Company. 

The Japanese company sent me SMS, but it was error. (of course, it added international code)

Cannot I receive SMS and Phone call from Japan?

What should I do?


Brand User

Community Support


162.3K Messages

9 m ago

Hi @amori,



Thank you for reaching out. Let's take a closer look into this for you.



To better assist, we want to know:

  • are you able to receive calls from Japan and other countries
  • are you able to send texts to Japan and other countries
  • can you confirm if you are able to receive texts from non-company phone lines in Japan
  • what type of AT&T plan are you currently on

Let us know so we can assist further


Doyin, AT&T Community Specialist

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