Postpaid to Prepaid - Getting the run around from ATT
I have 3 lines on a Postpaid account, out of contract, unlocked phones etc.
Trying to change phones and am looking at iPhone 6S Prepaid while keeping the same numbers.
Chat online said it can be done and I need to go to the store. Called store for stock and was told that I cannot do this and get the online special price since that is only for new lines. Don't see that requirement anywhere, even online chat rep didn't see that.
Can someone from ATT shed some light on this?