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westkit's profile

New Member


2 Messages

Monday, April 17th, 2023 2:48 AM

Phone wants to do an update

Phone keeps telling me to do an update from smr9 to smr10 Alcatel phone 

Community Support


221.1K Messages

5 months ago

Hello westkit, we're here to help you with your Alcatel phone.


What is the make and model of your device? This way we can offer device specific support.


What is the actual notification message? This will tell us where the message come from.


Let us know so that we can offer support.


Thank you for visiting AT&T Community Forums!


Carlton, AT&T community Specialist

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