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What is happening with 3G?
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New Member

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5 Messages

Fri, Apr 17, 2020 12:27 AM

My data plan for my tablet stopped working sunday morning, during a lightning storm.

My data plan for my tablet stopped working Sunday morning, during a lightning storm. I've reset it taken the sim card out, everything appears fine but it won't connect. It shows full bars and 4G but AT&T & LTE no longer appear, no ip address & if I set it to lte only it has no radio band either, so I originally thought the tower was hit but I took it to 5 different towers with no luck connecting, so not sure if my sim card got zapped or what...

[Edited per community guideliness]

New Member

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5 Messages

2 y ago

p.s. I'm in Booneville, MS incase it ts a tower issue....

New Member

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5 Messages

well I guess it doesn't matter now, y'all cancelled my service and deleted my account do to inactivity, Thanks....

ACE - Sage

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90.6K Messages

If it was active 4 days ago, how is that a logical assumption?

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2021 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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5 Messages

It was 9 days ago & I'm not sure what you think I assumed

ACE - Sage

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90.6K Messages

Even if you stop paying for a prepaid plan, you have 60 days until the account is closed. It is illogical to assume that you pay for service, and part way through your prepaid cycle are no longer eligible for service.

(edited)

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2021 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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5 Messages

That's just it my billing service ran from the 4/1 to 5/1 on 4/12 I lost service at 0549 during a lightning storm on 4/19 I received an email saying my contract has been cancelled either by choice or due to no activity on 4/20 after reading said email I tried logging into my account and couldn't, so I did forgot my password, gave em all the info, no match... So I don't know what you would call it?

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