New Member
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2 Messages
My connection is diconnected
My unite-b142 worked fine up until a week ago. I have 23 days left on my plan which is supposed to be unlimited (ipad landing) is where I go to purchase my plan. I tried to follow the alert my device is showing by connecting to a network how ever when I press connect nothing happens . I got another data plan 2 days ago thinking maybe that would fix it and nothing still . The device shows as a connection option when I scan with my tv to connect but again it says not connected to a network. What is going on? How to fix this issue and get my device to connect to a network?? Please help I cant find any answers.
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.5K Messages
4 years ago
We can help you with session based data, @Dwickline.
Are you using a SIM swapped from an iPad in your Unite-B142?
The ipadlanding site is used to purchase prepaid data for iPad's only. To purchase a data plan for your Unite-B142 please visit att.com/buyasession.
We encourage you to check out AT&T DataConnect Pass plans for Tablets and Other Mobile Devices for more information. Please let us know if we can provide additional support. Thank you!
Keny, AT&T Community Specialist
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formerlyknownas
ACE - Sage
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117.1K Messages
4 years ago
ATTHelp is correct. You used an ipad sim in a device that was not permitted. The IMEI sweep picked it up and shut you off.
Either use an iPad, or deal with the limited plans for the mifi
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