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Squijee's profile

Contributor

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2 Messages

Thu, May 17, 2018 1:36 PM

Mobile network not available

So I just switch from cricket wireless yesterday to at&t prepaid. And now have been having issues with service. I get a message on my phone, a OnePlus 5T, that says No data service temporarily not offered by the mobile network at your location. I had great service before with cricket at my work and now nothing. Last night I also had no service at the bowling alley which was fine in the past. I don't know if the guy at the store put the wrong number or info when he was setting up my account. Any help would be appreciated.

Responses

lizdance40

ACE - Sage

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83.6K Messages

3 y ago

Sounds like you are not in a prepaid service area.  Sounds odd, as Cricket and ATT prepaid should have same coverage.  

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cctraderx

Guru

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561 Messages

3 y ago

You may need to turn your phone off and on for the system to reset.  This will allow the sim card and phone to have a fresh start again.  If that does not solve it, you need to contact customer service by dialing 611 and let them troubleshoot.

Contributor

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2 Messages

3 y ago

I did but didn't work. I am in NY so maybe they're working on a tower from the storm the other day?? Cuz I have service now when I left work so I'll give it another day or two. If it's not fixed then I'll switch back to cricket.

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