New Member
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1 Message
Mistakenly changed my plan while setting up a multi-line account [pre-paid]
Hello, I have mistakenly changed my plan while trying setting up a multi-line account and lost the credits I have recently paid for.
Can I recover it?
New Member
•
1 Message
Hello, I have mistakenly changed my plan while trying setting up a multi-line account and lost the credits I have recently paid for.
Can I recover it?
spoom2
Expert
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19.2K Messages
4 years ago
Sounds like this is a cell phone account issue, moving to the wireless forum.
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sandblaster
ACE - Expert
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64.7K Messages
4 years ago
Sorry, no. Mistake or not, that’s the way prepaid works. If you call and explain your mistake, maybe they will fix but no guarantee they will.
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