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manhedi's profile

Contributor

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3 Messages

Sunday, May 27th, 2018 10:44 PM

LG phoenix 3 Device Unlock Error - AT&T says IMEI number doesn't match a compatible device

 

I am trying to unlock my wifes phone which is a LG phoenix 3 + which we purchased through AT&T Carlisle

I have tried 5 times now to unlock this device and I keep getting the message that the device IMEI is not on the AT&T network.

Accepted Solution

Official Solution

ACE - Expert

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23.9K Messages

6 years ago

Prepaid or post paid. If it was never used on a prepaid account they won't unlock it

New Member

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25.7K Messages

6 years ago

Has it been used on at&t for 6 months?

Contributor

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3 Messages

6 years ago

It has been used on AT&T for 11 months.

Contributor

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3 Messages

6 years ago

it's prepaid plan, 45$ per month

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