Help with ensuring my phone will be compatible.
So bit of info about this; I am from Canada and was gonna get the eSIM version of a prepaid plan but wanted to make sure my phone works with the network. My phone is an iPhone 14 capable of having 1 eSIM and 1 regular SIM which was bought in Canada this past December. Checked the bands and I should be good (if you wana double check for me the model number is A2881 https://www.apple.com/iphone/cellular/#iphone-14-plus) since I have the coverage v/s what I read around on the boards and on other sites. I went into a AT&T store today and the customer service rep tried putting his SIM in my phone but it didn't connect to the network. Tried all the stops to get it working, restarting the phone and turning off the wifi, turning airplane mode on and off, etc... Was wondering if anyone could help me with this or if anyone knows what I should do next or if I should sadly give up my potential for getting the prepaid plan with AT&T.