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Thedoghouse177's profile

1 Message

Saturday, April 13th, 2024 2:26 PM

Connectivity issues and can't run ATnT diagnostics or I am getting bizarre results from test.

Diagnostics run and said to remove SD card and there's no SD card in cell. Says device is roaming but it's toggled off. Why does my DNS show private IP Addy?

Community Support


232.3K Messages

1 month ago

Hello @Thedoghouse177


The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page (, and choose the best option to reach out to us. You can call, chat, or reach out via social media and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know and we’ll be happy to help.


Let us know if you need further help!


Thank you for contacting AT&T Community Forums.

Andrew, AT&T Community Specialist

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