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1 Message

Sat, Mar 9, 2019 12:11 AM

cant sign into gmail on new phone

hello I got a new phone and I  have a pay as you  go  phone that I want  to  transfer to my new phone but I  reset the new phone and it wont let me sign in with my gmail account so I cant access the phone so how do I get it to take my gmail  account so I can access my  new phone and finish the setup


Accepted Solution

Official Solution

Brand User



108.7K Messages

a year ago

Hello there, @edwinjr!


Try resolving your experience by following these steps.


Let us know how this worked for you.


Lar, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.