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Cannot locate a Security update for a Samsung S9 running Android 9 on AT&T Server
Cannot locate a Security update for a Samsung S9 running Android 9 on AT&T Server. Any advice is welcome, I have been running for a year w/o any security updates. The phone is an unlocked S9 originally from Cricket (Purchased new be me).
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ATTHelp
Community Support
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145.2K Messages
2 months ago
We can point you in the right direction, @SolarSteve.
We understand how important software updates are want to help you get the latest security patch available.
You're correct - you will not see software updates for non-AT&T branded Bring Your Own Devices (BYOD). We have a couple of suggestions for you.
Usually, carriers provide software updates for same branded carrier devices via firmware OTA using towers. You can check with Cricket - or you maybe a able to get updates using Samsung Smart Switch.
We hope this information helps. Please let us know when you locate the update. Thank you!
Keny, AT&T Community Specialist
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