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New Member
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1 Message
Wed, Dec 2, 2020 8:09 PM
Auto renewal plan
I lost the card connected with my auto renewal plan. I don’t have the phone number or anything to login into the account so I can’t stop the auto renewal. Will it just cancel on it own? What can I do?
Questions
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Updated
2 months ago
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ATTHelp
Community Support
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144.6K Messages
2 months ago
Hello @Tomboyjada
Let's get you in the right direction of accessing your prepaid account!
For additional assistance, please contact our AT&T Prepaid Customer Support at: 800.901.9878 or dial 611 from your AT&T-branded cellphone. Prepaid support is available Every day, 7am - midnight local time.
We hope this helps, and have a great week!
Dwight, AT&T Community Specialist
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