New Member
•
1 Message
AT&T Users Not Getting SMS | Shows 30007 Error from Sender Side
My customers are complaining they are not getting my SMS which includes a zoom link for them to join an interview.
They give their consent before we send sms and also rest of the courier services we're not getting much complaint.
We're using Twilio to send the SMS to our customers.
I would like to know if there's a process we've to register with AT&T or something?
We're already A2P 10DLC registered and not getting any issue sending the same messages on other courier services.
ATTHelp
Community Support
•
221.6K Messages
4 months ago
Hi there, Rahat. Let's look into a solution for your AT&T customers to receive their SMS so that they can join the Zoom link for their interview.
Have your AT&T customers contact us so that we can provide a more personalized solution to their experience. You'll find this recommendation in the final post of this Community Forums thread which contains helpful tips that will assist your AT&T customers to lift the block so that they can join in the online meetings you send them.
We hope this information helps. Let us know if you have need any other support with AT&T products and services.
Thank you for reaching out to AT&T Community Forums.
Lar, AT&T Community Specialist
0
0