New Member
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2 Messages
At&t prepaid order status
Ordered a prepaid phone on July 23 and every time I check the status just says processing. I can not contact customer service because they can not find my number that i want to activate the prepsid phone with.
ATTHelp
Community Support
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231.2K Messages
4 years ago
Hello @mja231,
Thank you for reaching out to us. To ensure you get the assistance that you need as quickly as possible, we encourage you to contact our AT&T PREPAID support team at 800-901-9878. Hope this helps!
Sean, AT&T Community Specialist
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mja231
New Member
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2 Messages
4 years ago
Tried it the automated system can't find my number. It doesn't allow me speak to a customer service employee.
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