AT&T Prepaid card doesn't work on prepaid LG AT&T GoPhone
My phone ran out of service (I think the minutes expired after 90 days of inactivity).
I bought a $35 "AT&T PREPAID (formerly GoPhone)" card to add minutes to it.
When I turn the phone on, it says "SIM not provisioned MM #2". I assume this is because it no longer has service.
I've tried *888*<12-DIGIT-PIN> from the back of the card, and it doesn't work because I can't make a call.
I've tried 611, doesn't work for same reason.
I've tried att.com/myprepaid, using the phone number listed under Settings -> Phone Info, and that didn't work because the number isn't recognized. (The phone number must have expired too?)
Now that I've scratched off the back of the prepaid card, i'm pretty sure I can't return the card.
Please help me get my phone back in service! 😕