Contributor
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2 Messages
AT&T disconnecting from home wifi
I have a Samsung S9 plus. Recently my phone has been disconnecting from my home wifi. I haver to restart my phone so it will connect again. I have tried forgetting the network and signing in again, most times no go. AT&T support says each time I enter my home, I must disconnect mobile data and turn on wifi and when I leave my house I need to turn off wifi. My phone was fine until recently. Before I start turning on and off these controls each time I leave my house, I will switch to another carrier if I have to. The explanation of what I have to do is ridiculous. Please help.
sandblaster
ACE - Expert
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64.7K Messages
4 years ago
Yes, that explanation is ridiculous. Sorry, I have no idea why your phone is suddenly having a problem. It’s either a phone issue or a router issue. Your mobile data settings have nothing to do with WiFi connectivity.
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