Activation of pre.paid SIM
cannot re-activate my "old" GoPhone pre-paid SIM card.
Unfortunately, I have lost my log-in data for the mypage account
I have used the AT&T page " Activate your AT&T PREPAIDSM device"
I than receive following fault message:
GA701 : Oops, we hit a snag while activating your device. Come back later and try again.
I have also tried to use AT&T webpage, Login to your Account
but get error:
The account has been disconnected. Please contact Customer Service.
I have also tried the option about forgotten Password, but get the same message that the account has been disconnected.
So yesterday, I was in touch with Chat Support about above problems but in the end they could not help but where more interested to get rid of me.
Pls advice how I can re-activated my pre-paid card as well as open my "mypage" - old or a open a new one, so I can select plan and make payments OR
do I have to get a new pre-paid SIM and open a new account? If, so can I order and activate from abroad, so my phone is up and running when I arr. US or Canada?
I am swedish tourist visiting US and Canada from time to time and would very much like to activate my pre-paid SIM