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Sandrak500's profile

New Member

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2 Messages

Sunday, April 2nd, 2023 12:31 PM

Activate my prepaid iphone

Hello I have my AT&T Sim card I have my account number / pin from a previous carrier can I set up my iPhone myself so I can keep my existing phone number. My SIM is prepaid.

Accepted Solution

Official Solution

Community Support

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231.5K Messages

1 year ago

We would love to have you as a part of AT&T PREPAID, Sandrak500. Here's how to keep your number when transferring to AT&T.

 

As @sandblaster shared, when it comes to transferring over to our AT&T wireless service, you can do so online, as activating the PREPAID SIM card without porting your number first will assign you a new number.

 

First, you will want to make sure your number is eligible to transfer. If so, you’ll have to provide the following details to start the transfer process:

  • Phone number you want to transfer
  • Account owner's name and address
  • Account owner's Social Security number or Tax ID
  • Current account number
  • PIN or password, if applicable

Contact your service provider so you know what charges may apply. You'll have to pay any outstanding balances. You can find this information and more under Confirm transfer eligibility when you visit Transfer a number to AT&T Prepaid.

 

View the details under Start the transfer process and Check number transfer status. Each section contains important information when beginning the transfer process. We take care of the process so don't cancel your current service

 

Also, a temporary number is a phone number without a physical SIM card that is different from your regular phone number and is used for AT&T online verification.

 

Reach back out to us and let us know how this helped and if you still need assistance.

 

Thank you for reaching out to AT&T Community Forums.

 

Lar, AT&T Community Specialist

ACE - Expert

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64.7K Messages

1 year ago

You need to port your number. If you activate the prepaid SIM card without porting the number, it will be assigned a new number. You can start the port process online.

New Member

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2 Messages

1 year ago

What is a temporary number?

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