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Isabelle's profile

Contributor

 • 

2 Messages

Fri, May 18, 2018 1:22 PM

About keeping number active

I need to leave about three months. My plan is expired at 9,June. I know that one of solutions is refill certain amount of money by PIN and change plan into minute plan. However, I am oversea now. I cannot buy a refill card. My account balance is $0. So is there any way for me to keep this phone number in three months? Or is it fine to just change plan into minute plan helping me to keep number active?

 

Thank you!

Responses

Accepted Solution

Official Solution

sandblaster

ACE - Expert

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48.3K Messages

3 y ago

You have 60 days from June 9 to refill. If you are back by then, no problem. If not, your account will be closed. Unfortunately, you probably can’t refill or change your plan online from outside the US. You can try calling.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Accepted Solution

Official Solution

sandblaster

ACE - Expert

 • 

48.3K Messages

3 y ago

No, you have 60 days after your plan expires on June 9, not 90 days.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

 • 

2 Messages

3 y ago

So, I can keep my phone number within 90 days after June 9 under $0 account balance without paying a plan. However, after 90 days, I must pay for a plan to keep my phone number, right? -Thank you!

 

ATTDmitriyCM

Community Manager

 • 

9.7K Messages

3 y ago

I would like to thank everyone for taking the time to post your comments and opinions related to this subject, and a great solution!

 

This topic is now closed. To discuss a new topic, please use the "Ask A Question" button above.

 

Thank you,

Dmitriy

Rethink Possible


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