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RitaAnnGoldsmith's profile

New Member


1 Message

Wednesday, October 26th, 2022 5:46 PM

Wireless router set up


Accepted Solution

Official Solution

Community Support


224.9K Messages

1 year ago

Hey there @RitaAnnGoldsmith, we'd be happy to assist you with any concerns you're having with the installation of your wireless router. 


If you're attempting to use and setup AT&T Wireless Internet, you'll need to follow these steps: 

  1. Set up your device in an area with a strong wireless signal (four full bars).
  2. Turn your device on.
  3. Unplug your phone from the wall jack and plug it into the back of the device.
  4. Place a test call from your connected home phone. Be sure to include the area code.
  5. Connect to the internet (requires an AT&T Wireless Internet data plan).

If you're inquiring about a different device, please reply and provide us with the make and model of your wireless router. 


We look forward to assisting you and thanks for contacting the AT&T Community Forums.


Lynn, AT&T Community Specialist

New Member


1 Message

6 months ago

I plugged the three cord into the phone jack and the power cord into the power socket and nothing happened

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