Wireless router set up

Hey there @RitaAnnGoldsmith, we'd be happy to assist you with any concerns you're having with the installation of your wireless router. 

If you're attempting to use and setup AT&T Wireless Internet, you'll need to follow these steps: 

1. Set up your device in an area with a strong wireless signal (four full bars).
2. Turn your device on.
3. Unplug your phone from the wall jack and plug it into the back of the device.
4. Place a test call from your connected home phone. Be sure to include the area code.
5. Connect to the internet (requires an AT&T Wireless Internet data plan).

If you're inquiring about a different device, please reply and provide us with the make and model of your wireless router. 

We look forward to assisting you and thanks for contacting the AT&T Community Forums.

Lynn, AT&T Community Specialist