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4 Messages

Sat, Nov 9, 2019 4:38 AM

We're working on your order

24 hrs an my status has not updated. What does order status: we're working on your order mean


Accepted Solution

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Brand User

Community Support


140K Messages

a year ago

Greetings @Cameronlane91!


We can help you with that. We're working on your order means the order is being processed by the Back-Office team.


Once review is complete, you'll receive an email or text when your order is on the way.


We hope you enjoy the rest of your day.


Lar, AT&T Community Specialist

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