Trade In and Get Rewarded!
Cgilbert7482's profile

New Member

 • 

2 Messages

Monday, January 23rd, 2023 6:06 PM

Waived Taxes For New Purchases

In some cases will AT&T waive the taxes due at the time of purchase or put the taxes on the next billing cycle?

Accepted Solution

Community Support

 • 

229.7K Messages

1 year ago

We're glad that you were able to receive the kind of support you were searching for here at AT&T Community Forums, Cgilbert7482! When it comes to taxes charged for AT&T services here is what you need to know.

 

The information that sandblaster shared is correct. AT&T bills taxes to customers as required by law and remits those taxes due directly to the appropriate government agency. Taxes appear in the "Government Fees and Taxes" section of the bill.

 

In cases involving tax exemption, customers must provide to AT&T the required Tax Exemption documentation that supports their tax-exempt status. You can find this information and more by checking out the details under Tax exemption when you stop by Learn about the taxes, surcharges, and fees.

 

We hope this information helps. Let us know if you need any other assistance.

 

Thank you for reaching out to AT&T Community Forums.

 

Lar, AT&T Community Specialist

ACE - Expert

 • 

64.7K Messages

1 year ago

They won’t waive sales tax unless you can prove you are tax exempt. They will not put sales tax on your bill. Sales tax must be collected at the time of sale.

New Member

 • 

2 Messages

1 year ago

Thanks Sandblaster! I kinda thought that. I was in the process of wanting to upgrade online and the taxes due was 90 something dollars so I decided to chat with an agent and she said that if I could get to my local store that they may be able to do so. I found that kind of strange as to an ATT chat agent telling me to go to the physical store. You would think that they would say the same thing as you did. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.