I can't find my original esim card and need a QR code to transfer service to a new device. I went into the AT&T shop in Newport as directed by a call centre agent but they've not had cards for two weeks and don't know when they're coming in.
Surely I can be emailed a QR code? Alternatively, do any of the shops have cards in stock? Is there a way of setting up service without a QR code?
Otherwise, I think my alternative is to transfer my service to another provider. Thank goodness my existing phone is working so I'm not losing service but I'm guessing others aren't so fortunate.