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Contributor

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3 Messages

Mon, Nov 4, 2019 4:34 PM

Trade In Question

If I have a couple payments left on my OLD phone, can I pay it off after I trade it in and keep it and use the NEW phone on the Next plan?

 

I have my new phone now, but I haven't mailed in my old one yet. After looking online, I only owe like $70 on it to pay it off. So, even though I have both phones now, can I pay off the old phone and keep both phones?

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Official Solution

lizdance40

ACE - Sage

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69.5K Messages

2 months ago

If you don’t send in the old phone, yes, At&t will bill the remaining $70 and you keep the phone

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
sandblaster

ACE - Expert

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34K Messages

2 months ago

Yes, you can keep it. Just don’t send it in. They will bill you the remainder owed. 

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.