Trade In and Get Rewarded!
Ngregory15's profile

Contributor

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2 Messages

Sunday, October 20th, 2019 1:40 AM

Trade in device

I took my trade in device to the my nearest USPS  pickup location. I have been tracking it and it got picked up on 9th and the 11th. It is now the 19th and I still haven’t heard anything back. I only have 5 days left of the 14 days before I get charged. 

Community Support

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230.7K Messages

4 years ago

Hello @Ngregory15,

 

We'd be more than happy to take a closer look into the status of your trade-in. We'll be sending you a private message to request account information shortly.

 

Sean, AT&T Community Specialist

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